ParentSquare Information
The Syracuse City School District uses ParentSquare as our school-to-home communication platform. ParentSquare will be used for district and school administrative communication, primarily through email, text, and app notifications. Emergency alerts—like snow days, cancellations, and urgent updates—will still come via text message or robocall.
What you need to do: Make sure your cell phone number and email address are up to date in SchoolTool. This ensures you receive important messages.
Get Started in 3 Easy Steps
Please note: Families do not need to register for ParentSquare to receive communications. Messages will still be delivered to the phone number and email address listed in SchoolTool.
Sign In
Use the email address or cell phone number on file in SchoolTool
Download the App
Get the free ParentSquare app for Apple or Android, or access it from a web browser.
Personalize Your Settings
Choose your language and notification preferences.
Videos & Guides
FAQ
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Starting Monday, September 14, 2026, you can submit your child’s absence reason directly through ParentSquare. After you receive a notification (by text, app, or email) confirming your child’s absence, you’ll have until the end of the school day to submit the reason.
If you miss the deadline, please contact the school directly or send a note with your child. Parents and guardians can view attendance notices in the ParentSquare app or website and submit notes back to the school.
Note: You must be signed into your ParentSquare account to use this feature.From the Website:
- Click “Send Note to School”
- Enter the reason for the absence
- Click submit to send it directly to your school’s main office
From the App:
- Click “Send Note to School”
- Enter the reason for the absence
- Click submit to send it directly to your school’s main office
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Please contact your child’s school office to ensure your contact information is correct and up to date in SchoolTool.
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Yes. ParentSquare automatically translates messages into the primary language listed in SchoolTool. Families can also choose a different language in their ParentSquare account settings.
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Families can use ParentSquare in several ways:
• Download the ParentSquare app
• Log in through a web browser: parentsquare.com/signin
• Receive messages automatically by text or email
• To ensure you receive text alerts, text START to the number 66458